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And now also Tweeting....


Had I been a venture capitalist a few years back, and, had I entertained a pitch from the folks looking to develop Twitter, then here’s what I would have said (choking back tears of laughter): ‘OK, so let me get this straight, you want to develop...
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Office 2.0 - The Un-Conference


I'm delighted to announce that Intacct is participating in many ways in next week's Office 2.0 conference from September 3-5 in San Francisco. Now in its third year, this conference has become a who's who of thought leaders from the worlds of...
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Is Your Organization Experienced?


A few days ago, while reading Bruce Temkin’s excellent Customer Experience Matters blog, I came across a post announcing a new Forrester report called “The Customer Experience Journey.” In the post, Bruce included the following diagram illustrating...
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The End of SaaS


Sometimes, there is nothing much to add. So I present to you - words of wisdom - as could only be articulated by the leader of a stagnating on-premise software vendor emotionally tied to the "cocaine" of endless upgrade fees and maintenance...
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Lasso's Real Estate CRM


The news as of the first cup of coffee this morning, and the music is Rev. Gary Davis's classic country blues album, Say No To The Devil. The Jefferson Airplane's Jorma Kaukonen is only one of the more high-profile rock artists who've been heavily...
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PaaS Magic from Coda with Google Apps and Force.co


The value of platform as a service (PaaS) is not that you can take your on-premise applications and run them in the cloud - that's so ASP! In my opinion (and what would a blog be without one), the real value is in enabling functionality that was...
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